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Risk Manager is a highly scalable, open architecture, client-server application. It is written in Visual Basic v6 and .NET. It accesses a claims database hosted by Microsoft SQL Server. It can be installed and used successfully in a range of business environments from a single-user, single-computer installation to a multi-office, multi-state TPA with 100+ users. Both in-house and remote users can be supported by connections utilizing a LAN, wide area network (WAN), the Internet, or a combination thereof.
Although the computer hardware and networking equipment necessary to use Risk Manager will vary significantly from site to site, the most important factor is that Risk Manager does not require any special configurations or proprietary hardware/software for a successful installation. Risk Manager is intentionally designed to be easy to install and maintain. The specifications which follow are intended only as guidelines for consideration during the evaluation stage of the acquisition process.
Workstation Requirements
Minimum - Windows XP/Vista/Win7, Intel Pentium or AMD Athlon CPU operating at 2.0 GHz or faster, one (1.0) GB of RAM (or minimum amount recommended for the operating system whichever is greater), 10 Base-T network connection, 17" monitor and display adapter capable of a resolution of 1024x768 (use of Windows large fonts requires a screen resolution of 1152 x 864 to eliminate scroll bars), mouse or other pointing device, 100 MB of available hard disk space, local printer or access to a network printer, and a TCP/IP connection to the network server hosting SQL Server
Recommended - (Minimum requirements modified as follows) - Intel Pentium or AMD Athlon CPU operating at 2.4 GHz or faster, 1 GB RAM, 100 Base-T network connection, and a 19" or 20" monitor capable of a display resolution of 1280x1024.
File/Database Server Requirements
File Server - Single Intel Pentium/Xeon or AMD Athlon CPU operating at 2.0 GHz or faster (dual processor configuration is recommended), four (4.0) GB RAM, high performance (7,200 rpm) hard drives (mirroring recommended), 10/100 Base-T NIC, monitor (dedicated or shared), mouse or other pointing device, uninterruptible power supply and a database backup system pursuant to organization standards.
Software - Microsoft Windows Server AND either SQL Server 2005 (or later) Standard Edition OR Microsoft SQL Server 2005 (or later) Small Business Server, with the proper number of client licenses, are required to host the Risk Manager database. No user licenses are required from ERIC Systems, since Risk Manager is provided with a file server license to access a single production database on a single server. Smaller organization may be able to use the free SQL Server 2005/8 Express Edition subject to it's limitations.
To Perform IAIABC and other EDI Transfers
Optional IAIABC Release 1 and Release 3 export modules are available that create FROI and SROI files suitable for transmittal to State agencies without further operator actions. If the agency provides a secure FTP site for sending and receiving files, nothing other than a connection to the Internet is required. If the agency requires approval as a trading partner to send/receive files, then membership in a value-added network (VAN) may be required. ERIC Systems does not maintain trading partner status with any agency.
To Print FORM 1099-MISC
The module to process payment transactions for completing Form 1099-MISC filing requirements is a standard component of all versions of Risk Manager. Forms 1099-MISC may be printed or filed electronically. Printing to single sheet forms will require using multi sheet laser printer compatible forms. Electronic filing requires advance registration with the IRS as a Submitter and the ability to electronically transfer the file to the IRS. Refer to IRS Publication 1220 for additional information.
To Use the Document Imaging Modules
Document imaging is a standard function in all versions of Risk Manager. The most demanding aspect of imaging is the drive space needed for storing scanned images. Images are stored in the SQL database, not as links to separate physical files. System Administrators implementing or planning to implement document imaging should monitor available disk space. Use of a separate disk drive to locate the SQL database or use of a disk array is suggested for larger organizations and TPA's. Digitizing (scanning) documents requires the workstation to have a locally attached Twain compatible scanner.
To Export Standard or Custom Reports Directly to E-mail or FAX
All standard and custom reports, "QuickPrint" and correspondence items can be exported directly to E-mail or FAX without having to print to paper. E-mail supports the Microsoft MAPI and Lotus Notes standards. MS Outlook, Outlook Express, and many other mail applications support MAPI. Any workstation or network-based FAX application installed where the FAX device is "seen" by Windows as an installed printer can be used. Windows 2000, XP, and Vista include integrated FAX capabilities, if access to a phone line and FAX modem are provided.
To Obtain Program Updates
Program update files are made available for download from our FTP site on a periodic basis. There are generally multiple files ranging in size from 1 to 10 MB's when zipped (15-20 MB total). A DSL or other broadband connection to the Internet is recommended.
To Perform Medical Fee Adjusting
Utility programs are supplied to import CPT Codes, relative unit values, and ICD-9 codes published by the American Medical Association (AMA). Licenses for use are available for purchase on line from the AMA web site. Pricing is based on the number of users. Import modules to update these materials assume record layouts from this source.
To Customize Check Printing
Printing checks and/or vouchers is a standard capability of all versions of Risk Manager. Checks may be printed to blank or printed stock using Crystal Reports layouts or check data can be exported to a file for transfer to a third-party AP system. The minimum required for check printing is a laser printer with a MICR toner cartridge. If not installed in the printer, MICR fonts must be installed on the workstation used for check printing. An OEM laser printer optimized for check printing, including additional security features to prevent unauthorized use, is recommended. Check layouts must conform to Check 21 standards and will require approval by the bank prior to use.
NOTE: ERIC Systems will supply one set of four check layouts: medical, indemnity, bundled, and special checks. However, if a MICR line is to be printed, the client MUST obtain the tools needed to verify placement of the MICR line components AND assume all responsibility for maintenance of the layouts. A check layout template and a single-user license for Crystal Reports will be required. If a graphic logo is desired on checks, a scanner or other device for image acquisition plus image manipulation software may also be required. There are many service bureaus who provide imaging services.
To Export Positive Pay Files
The specifications for positive pay files are specific to each bank and require custom programming to create. Data specifications and procedures for testing need to be obtained at least four (4) weeks in advance of implementation.
To Customize Standard and Custom Reports, Checks, and Correspondence
ERIC Systems encourages its clients to personalize Risk Manager by modifying standard and "QuickPrint" reports, checks, and correspondence items to reflect their own business identity or to meet specific requirements of clients. Source files for all reports are provided at no additional charge expressly for this reason. Editing source files requires at least one license for Crystal Reports Professional (or Developer) v9.0 or later. Version 11.5 or v2008 are recommended. Retrieving saved correspondence for viewing requires Adobe Acrobat Reader v7 or later
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